Help & FAQ

Recording · Upload · Stitch

Everything creators ask about the Rolltok camera, multi-take stitching and publishing. Still stuck? Ask Jarvis — the mascot dog in the corner of every screen.

Recording

How do I start recording a clip?+

Tap the ➕ button in the bottom bar to open the camera. Pick 15, 30 or 60 seconds, then hold or tap the shutter to record. Your duration choice is locked once recording starts so the progress ring stays accurate.

Can I record several takes into one clip?+

Yes. Pause and resume as often as you like — each take is added as a segment and the segments are stitched into one clip when you tap Done. Segment markers on the progress ring show where each take begins.

Are there keyboard shortcuts?+

On a device with a keyboard: Space or Enter pauses and resumes, and R retakes the current recording.

Why can't I change the filter while recording?+

The filter carousel locks during recording so what you see in the preview is exactly what lands in the saved file. Stop or finish the take, change the filter, then record again.

Camera or microphone won't turn on — what now?+

Allow camera and microphone access for rolltok.live in your browser settings, then reload the upload screen. If you picked a clip from your gallery first, the camera is released on purpose — reopen the camera tab to record again.

Does zoom and the grid affect the saved clip?+

Zoom does: 1x–3x is baked into the recorded frames. The rule-of-thirds grid is a framing guide only and is never recorded.

Stitching & quality

What does “stitching” mean?+

When you record in multiple takes, Rolltok joins those segments into a single playable file. After joining, the clip is probed to confirm it has a valid duration and can play from start to finish.

My clip says it couldn't be verified — is it lost?+

No. You can still post it, but playback may be uneven on some devices. The safest fix is to retake in fewer, longer segments. There's also a short feedback box on that screen — tell us what you did while recording and it goes straight to the team.

Which export quality should I pick?+

Standard is the best balance for mobile data. Higher settings raise resolution and bitrate, which means sharper video but a bigger file and a slower upload on weak networks. The chosen quality is confirmed on the upload screen before you post.

Why does stitching fail more often on some browsers?+

Browsers differ in which video formats their recorder produces. When a browser reports a high failure rate, it shows up in the admin recorder summary so we can adjust the export settings for it.

Uploading & publishing

What happens if my connection drops mid-upload?+

Uploads are resumable. If the network drops, the upload retries automatically with a short backoff and continues from the last completed chunk instead of restarting.

How long can a clip be, and how many can I post?+

Clips are up to 60 seconds. Episodes are separate long-form posts and are limited to ten uploads per day per creator.

The upload failed. Can I retry without re-recording?+

Yes — the error toast has a one-tap retry that reuses the clip you already recorded, along with your caption and cover frame.

Why isn't my clip in the feed yet?+

Every upload is scanned before it goes public. If something needs a human look, the clip is held for review and hidden from the For You feed until it's approved. You'll see its status on the post, and you can request a human review from there.

Who owns what I post?+

You do. Rolltok is an entertainment platform; creators are responsible for their content and keep ownership of it. The full terms are in the Creator Agreement.

Ready to shoot? Open the camera — or read the Creator Agreement.